Dana C
Date: 05/23/2024

We ordered 20- 3-4 ft Green Giant trees in 2021 and only 5 survived our crazy Iowa Spring where many trees across the state died. Thuja Gardens replaced the 15 under the one year warranty without any problems. Today, 3 years later my survivors are over 7 feet tall!! The other 15 are catching up quickly at almost 5 feet tall. Definitely recommend ordering from this company.

Jose N
Date: 05/28/2024

I purchased Thuja Green Giants from this company around two years ago. All of my trees have survived and are now about half 5 feet tall and the other half slightly taller than 6 feet. I use drip irrigation to water the trees during the dry summer months. Overall, I am very pleased and will definitely purchase from them again!

Jessica T
Date: 02/20/2024

Pre-ordered American Pillars and was able to call and schedule a delivery date that worked with my availability which was awesome! Shipment arrived on time and trees were in great condition except one that was slightly bent due to shipping error. When I reported this to Thuja Gardens, they did not hesitate to send me a replacement tree free of charge! I can't wait to see them grow full and provide me with a natural privacy fence! Happy to recommend this company!

Joleen H
Date: 10/27/2023

Trees arrived damaged (shipping company at fault) and when I contacted Thuja Gardens, the replacements arrived at my door literally 48 hours later. Great customer service! Trees are healthy and beautiful. I would highly recommend this company and I love that you are guaranteed the actual tree you order, since this is their specialty. Will definitely be ordering more next year!

Elizabeth H
Date: 10/27/2023

Trees arrived in great condition and much larger than I expected! Will be purchasing more,

Aaron M
Date: 10/28/2023

Healthy trees, arrived well packaged and on time from ****** Planted and watering according to instructions. Recommend

Sarah A
Date: 04/30/2023

Couldnt find American Pillar in my area, so I ordered online, which made me really nervous. All that worry for nothing! 20 beautiful 3-4 ft trees arrived so carefully and cleverly packaged, completely undamaged. They arrived at the perfect time for early Spring planting and Ive had them in for several weeks now. They are healthy, well -rooted and thriving in my zone 6a backyard. Dont hesitate, this company is the real deal.

Tim W
Date: 04/26/2023

Great folks, easy to work with, and great product. I bought 32x American Pillar trees last fall. Looks like 30 of them made it through the winter, but 2 couldn't handle our unusually cold and snowy winter this year. I sent an email about getting replacements, and they called me a day or so later and gladly sent out a couple replacement trees. I planted them last fall when it was almost October, and I'm surprised how much they have already grown...especially since they weren't established or rooted in very well yet. I bet they have 4-6 inches of new growth coming into this spring already. I look forward to seeing them flourish this year. Thanks Thuja Gardens!

Victoria K
Date: 04/28/2023

Our 11 Giant Thujas arrived today beautifully packed and all around 6 tall. We ordered 5-6. There were no broken branches, they were nicely secured in the boxes, and they looked amazingly fresh and healthy. We will be planting this weekend and are excited to see them grow. The ordering process was easy and they answered all questions when I called or emailed.

Tom C
Date: 03/16/2023

I was familiar with American Pillar trees but none were available in my area. I did some online searching and found Thuja Gardens. I was a little apprehensive about ordering trees online but really had no choice if I wanted these type trees. I couldnt be happier, everything they told me was accurate. I paid and they held for me until I was ready. I let them know when I was ready and I received them quickly. My landscaper was pleased with health and root system on the trees. I ordered 39 of the small trees knowing they grow so fast I could save money on buying smaller trees that grow about 3 a year. They came packed in two boxes secured tightly together with no damage. Again, I dont know what they could have done better unless they came and planted for me. Ha ha

ANH J
Date: 11/6/2023

I think the shipping process could use some work. I order my trees and had an October 4th delivery. October 4th arrived and I did not receive the shipment. I emailed *** and no response. I sent a 2nd email, no response. I finally called and spoke with a really nice gentleman and he assured me my shipment would be received in 5 days. It arrived in 4. The trees were beautiful and still very healthy and thriving. They are perfect! The product was good but definitely a little nerve racking regarding the shipment process because I was worried for the trees thinking they were stuck in transit. But all worked out. Thank you!

Felicia H
Date: 03/06/2023

Best customer service ever! Spoke with *** prior to ordering because I don't have a green thumb. He was extremely helpful. Trees arrived well packaged within 3 days. Love supporting a SC company and willl be buying more soon!

Shepard B
Date: 02/19/2023

Very impressed! Ordered 50 trees. The great majority did very well but a few didn't make it for unknown reasons. I sent an email and the next day replacements were sent ****** Love this company!!!

grant s
Date: 02/10/2023

I order 5 four to five-foot ***** Giants in late fall. All 5 arrived well-packaged and nice-looking. I could not find these trees at any local nursery so I took a chance and ordered them online. At this point in winter, they all look good. I hope they will all make it through their first winter in the ground. If these make it I will probably order more.

Kathleen C
Date: 01/19/2023

I had ordered Giant Green Thuja Trees from other online companies with little success in quality and growth. I decided to give Thuja Gardens a try and then just give up on that tree. The first batch came looking healthy, planted them, and the seemed ready to grow, so I ordered 5 more of the bigger trees. When the 5 additional ones came, they were very thin and they hardly compared to the original batch. I took pictures to compare and wrote the company. The owner called the next day, apologizing that workers had made a mistake and sent the wrong trees. He told me to keep the seedlings and immediately sent out the proper-sized trees. I was SO impressed.So far they have done pretty well, are a little brown and shocked by our crazy ********** weather lately, but I do have hopes that in the Spring they will rebound.I would not use any other company for Green Thuja trees.

Bill R
Date: 01/06/2023

I live in zone 6a and I purchased 22-3/4 giant thujas in October 2022. The trees arrived in a few days, all were beautiful and packed extremely well. I Planted them the following day October 9th. Ive watered and mulched them for the winter, as *** instructed me to do. *** assured me that if he shipped them the guarantee would be honored. its January now but so far they look good. The trees are a little brownish but thats normal for giant thujas planted late the fall. Cant wait for spring to see how they do. I feel confident in doing business with *** and his company.