| Thuja Gardens Our Guarantee |
| Questions?Call Customer Service (828)273-5771 |
that is obviously damaged in delivery, Please report the damaged package to UPS and tell them to
that is obviously damaged in delivery, Please report the damaged package to UPS and tell them to
Please report the damaged package to UPS and tell them to Pick Up and return it to us, then
Pick Up and return it to us, then call and inform us of the problem, and we will promptly ship you a
replacement order.
, then call and inform us of the problem, and we will promptly ship you a replacement order.
then call and inform us of the problem, and we will promptly ship you a replacement order.
replacement order.
Return Policy
There will be a 15% restocking fee on all returned trees.
If any plant you purchased from us does not live, just return the dead plant along with the ORIGINAL PACKING
SLIP. Replacement guarantee is VOID unless the ORIGINAL PACKING SLIP is returned. This replacement
Guarantee is good for 6 months after order is shipped, 1 Year for all Japanese Maples
This guarantee is good on trees 1 Quart-Size & Up.
Mail to - 138 Red Road - Swannanoa,N.C. - 28778
You pay the cost for return shipping , be sure and include your card information and your phone number.
Call Customer Service right away if you are not happy with your order for any reason.
that is obviously damaged in delivery, Please report the damaged package to UPS and tell them to
Please report the damaged package to UPS and tell them to Pick Up and return it to us, then
Pick Up and return it to us, then call and inform us of the problem, and we will promptly ship you a
replacement order.
, then call and inform us of the problem, and we will promptly ship you a replacement order.
then call and inform us of the problem, and we will promptly ship you a replacement order.
replacement order.
Return Policy
There will be a 15% restocking fee on all returned trees.
If any plant you purchased from us does not live, just return the dead plant along with the ORIGINAL PACKING
SLIP. Replacement guarantee is VOID unless the ORIGINAL PACKING SLIP is returned. This replacement
Guarantee is good for 6 months after order is shipped, 1 Year for all Japanese Maples
This guarantee is good on trees 1 Quart-Size & Up.
Mail to - 138 Red Road - Swannanoa,N.C. - 28778
You pay the cost for return shipping , be sure and include your card information and your phone number.
Call Customer Service right away if you are not happy with your order for any reason.
| Please understand that we cannot accept responsibility for the results of extreme weather, neglect, unforeseeable acts of nature, or ignoring our hardiness zone recommendations. |
Privacy Policy
You can shop at www.ThujaGardens.com online with confidence. We have partnered with Authorize.Net, a leading
payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit
card and electronic check processing networks (see an online payments diagram). The company adheres to strict
industry standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard. For additional information regarding the
privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
www.ThujaGardens.com is registered with the Authorize.Net Verified Merchant Seal program.
You can shop at www.ThujaGardens.com online with confidence. We have partnered with Authorize.Net, a leading
payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit
card and electronic check processing networks (see an online payments diagram). The company adheres to strict
industry standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard. For additional information regarding the
privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
www.ThujaGardens.com is registered with the Authorize.Net Verified Merchant Seal program.
In order to keep prices down, we only adveritize in Spring & Fall. You will find us in a GOOGLE search in
Spring (Feb. - March - April) and Fall (Sept. - Oct. - Nov.) Please save us in your Favorites so you can
view our website any time you like. Thank You
Spring (Feb. - March - April) and Fall (Sept. - Oct. - Nov.) Please save us in your Favorites so you can
view our website any time you like. Thank You
| Our Guarantee |
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